A Modernext operator verifying a live camera view at night
How it works

How our monitoring works, in 3 steps

We connect to your cameras. Our operators watch them at night. When they see a threat, they act.

  • Your existing camerasNo new wiring
  • Up to 11 PM to 6 AMThe hours you choose
  • Trained operatorsReal people check
  • 365 days a yearEvery night of the year
The process

The 3 steps

The same for every property we monitor.

  1. Connect and set up

    We connect to your CCTV. You do not need new cameras or wiring. We also fit alarms where you want them. Our operators can set them off.

  2. We watch your property

    Our operators watch your cameras live at night, up to 11 PM to 6 AM. A person can tell a thief from a dog, a shadow or rain.

  3. Instant response

    When our operators see a threat, they act at once. They:

    • Call you
    • Set off the alarm at your property
    • Call the local police if needed
A Modernext operator with a headset watching live camera views at night
Why a person, not just an app

Alerts on your phone are not enough

Camera apps send alerts for dogs, shadows and rain. At 3 AM your phone is on silent.

Our operators check every alert and act on it. You can sleep. Read more in our FAQ.

  • Every alert checked by a person
  • Fewer false alarms
  • Action taken, not just a message sent
When we see a threat

What our operators do

Check

The operator makes sure it is a real threat.

Siren

A loud siren at your property tells the intruder they have been seen.

Warn

If the camera has a speaker, the operator talks to them.

Call you

We call you straight away and send you a clip.

Look closer

Each part of the service, on its own page

What Our CCTV Monitoring Operators Do

Our trained operators watch your cameras live at night, up to 11 PM to 6 AM. When they see a threat, they act at once.

Alarm and Siren for CCTV Monitoring

We fit an alarm where you want it. When our operators confirm a real threat, they switch it on at once.

Talk Through the Camera

If your camera has a speaker, our operator talks through it and warns the intruder while they are still there.

Calls and Clips

When our operators act, you hear from us straight away: a phone call and a WhatsApp message with the video clip.

No False Alarms

Cameras raise alerts for animals, shadows and rain. Our operators look at each one and act only when it is real.

Monitoring Hours

Night monitoring, every night of the year. You choose the hours you want inside that time.

How CCTV Monitoring Is Set Up

We connect to your cameras. You do not need new cameras or wiring. We visit once, to fit the alarm.

Camera Health

A camera that has stopped watching protects nothing. You can see which cameras are working, and which we have not heard from.

Cameras we work with

Which makers work, and what you need.

Answers

Short answers to what people ask before they start.

Get started today

Tell us about your property. We will send you a quote.